Practice overview:

Deloitte has a network of approximately 650 partners and professionals in the Americas region—with offices in approximately 240 locations through a network of member firms—specialised in local indirect taxes and global trade advisory in all major markets in the region. The indirect tax services Deloitte provides in the Americas region include indirect tax and global trade compliance, advisory and technology services. Deloitte in the Americas advises Fortune 500 companies to help enhance their indirect tax position in the Americas region. The ability of Deloitte Tax to work with Deloitte’s Consulting and Advisory practices in the region enables us to help clients navigate through the tax implications of their broad business challenges with confidence.

Deloitte in the Americas region is helping clients operating in the region enhance their indirect tax processes and procedures, and establish compliance and reporting systems. Deloitte in the Americas is helping clients thrive in a world of trade disruption and are working with them to assess their tax teams, current processes, and technologies to respond to the changing demands of e-filing, e-invoicing, and e-audits in the region, as local tax authorities continue to leverage technology in their collection and administrative efforts.

Highlight your regional network in a few sentences (what’s unique or different):

The network of member firms in the Americas region enables Deloitte to deploy the right local and regional indirect tax teams quickly and efficiently, as needed. Drawing on the capabilities and strengths of Deloitte’s global practice of more than 2,700 indirect tax professionals—along with Deloitte’s other businesses—indirect tax professionals across the Americas region deliver broad-scale tax-aligned business solutions.

Deloitte’s key differentiators in the Americas include a co-ordinated cross-border approach and a network of virtual and physical centres of excellence (COEs). These COEs are aligned with global technology platforms that offer a wide scope of integrated indirect tax compliance, consulting, and automation services. This approach allows Deloitte to provide value for clients in any part of the region in a cost-efficient and effective way.

Can you speak to the indirect tax growth in your region (why/how it’s affected the business):

Ongoing legislative developments result in constantly changing and new business requirements and driving the growth of indirect tax across the region. Increasing volume and complexity of requirements, combined with the need for near-time/real-time reporting and e-invoicing, are the biggest tax challenges companies face in the region. Considering that countries are continuously seeking to enhance and expand in this regard as well as in their use of technology, the need for indirect tax services in the region will only continue to increase.

How is your region innovative? Speak of digital capabilities:

In anticipation, Deloitte Tax has been, and is continuing, to invest heavily in tax technology and analytics capabilities for the region. Examples in this respect are Global Trade Radar and Global VAT/GST Radar, both examples of regional analytics tools and myInsight Indirect Tax Compliance for indirect tax compliance. Deloitte in the Americas region is working with clients on innovative solutions to transform their indirect tax organisation, leveraging the latest new technologies. For instance, Robotic Process Automation (RPA) and blockchain are used for process improvement, governance and Artificial Intelligence, and cognitive technology is used for customs tariff classification and indirect tax court case analysis.

Furthermore, Deloitte Tax is aligned with the broader organisation’s global technology platforms, such as Deloitte’s proprietary tool, myInsight, putting Deloitte in the Americas in a position to offer integrated technology solutions that cut across multiple disciplines, catering to clients’ overall business challenges rather than just their tax challenges.

What are your unique capabilities in particular countries? (+if you can speak to digital capabilities):

Deloitte’s strength as an organisation—aligning tax capabilities with technology and business transformation capabilities in Deloitte’s consulting practice—results in deep knowledge of new and upcoming technologies and how they can be beneficial to tax. As an integrated service provider, Deloitte has a key position in this space due to its combination of capabilities, whether it be information technology consultants, business consultants, tax consultants, or any other type of consultant.

Key service offerings include:
  • Indirect Tax advisory including Value Added Tax (VAT) and Goods and Services Tax (GST) as well as other transaction-based taxes
  • Indirect Tax compliance and reporting
  • Indirect Tax automation
  • Global Trade Advisory (GTA)
Recent wins:
  • Supporting a multinational in the technology industry with the global rollout of their new innovative breakthrough product. Deloitte is supporting their supply chain in EMEA, APAC, as well as LATAM for Indirect Tax and Global Trade.
  • Supporting a global supply chain restructuring for a multinational in the aerospace and aviation industry, aimed at re-aligning to changed business circumstances and adopting effective Indirect Tax processes around these.
  • Global compliance process improvement and redesign project for a multinational with global operations in the technology/media & entertainment industry. The project focused on predominantly improving business processes to facilitate a more efficient downstream Indirect Tax compliance process.
  • Deloitte supported a multinational in the (bio-) pharmaceutical industry with the international roll out of a break-through pharmaceutical application. Deloitte is developing processes for Indirect Tax and Global Trade to support the complex supply chain requirements as well as supporting conversations with Taxing and Customs Authorities around the applicable Indirect Tax and Global Trade considerations of the application.
Awards:

More than 160 Indirect Tax professionals across the Deloitte network were recognised for their individual abilities, as well as their in-depth capabilities, experience, and specialist knowledge collectively in the International Tax Review (ITR) Indirect Tax Leaders Guide in 2017 and 2018.

2018 ITR Americas Tax Awards:

• Regional Awards: Americas Transfer Pricing Firm of the Year, Americas Tax Technology Firm of the Year, Americas Tax Compliance and Reporting Firm of the Year (fourth consecutive year), and North America Transfer Pricing Firm of the Year.
• National Tax Firms of the Year: Deloitte Venezuela

2017 ITR Americas Tax & World Tax Awards:

• Regional Awards: Americas Tax Innovator Award (second consecutive year), Americas Tax Compliance & Reporting Firm of the Year (third consecutive year)
• National Tax Firms of the Year: Deloitte Mexico and Deloitte Venezuela
• World Tax: Six countries awarded Tier 1 (Argentina, Brazil, Colombia) or Tier 2 ratings (Chile, Mexico, Uruguay)

Leaders:
  • Ronnie Dassen, Deloitte US VAT Services Practice Leader, Deloitte Global Leader – Indirect Tax Americas
  • Kendra Hann, Deloitte Global Leader - Indirect Tax
  • Fernand Rutten, Deloitte Global Leader - Trade Advisory
  • Rogier Vanhorick, Deloitte Global Leader - Indirect Tax Digital
  • Olivier Hody, Deloitte Global Leader - Indirect Tax Clients & Industries
  • Kristine Dozier, Deloitte US Global Trade Advisory Practice Leader and Deloitte Global Leader - Americas Global Trade Advisory COE

Phone: +1 917 698 0570
Email: ronniedassen@deloitte.com
Twitter: @Deloitte
Website: Deloitte.com/tax